“Service delivery is ultimately about people’s dignity, safety and ability to build healthy, self-reliant lives. My work in nursing, mental health, teaching and community development taught me to listen, assess needs thoroughly and develop solutions with people. In JB Marks, our planning must pay particular attention to schools, clinics, vulnerable families, children and people with disabilities. Through reliable basic services, safe public spaces and strong community partnerships, we can restore trust and help families truly flourish with new hope, support and opportunities for every person.”