The decline of the Ekurhuleni Metro is clearly evident in the fourth-quarter report of the Department of Service Delivery Coordination, which was tabled to the Council today.
Despite commendable service delivery targets, residents are suffering due to poor planning, operational inefficiency and a lack of accountability across various departments.
Power and water outages are a daily occurrence, and delayed responses are common as the administration struggles to resolve complaints within the standard turnaround time.
The Departments of Energy, Finance, Human Settlements, Roads and Stormwater, and Water and Sanitation are all failing to address enquiries promptly.
The Freedom Front Plus (VF Plus) cannot see how the 91 service delivery meetings between department heads and councillors have resolved any issues, because residents still experience frequent interruptions in services.
The Freedom Front Plus blames the ANC/EFF coalition for putting political gain before residents’ rights to reliable service delivery.
Overwhelmed communities are forced to step up and manage their own area, while city leaders are behaving recklessly.
Interim power and water meter readings remain excessive, call centre complaints keep coming in and administrative disarray is evident across all departments. This is not governance; it is systemic collapse.
The Freedom Front Plus calls on the Mayor, Nkosindiphile Xhakaza, to immediately prioritise accountability, proper resource allocation and effective service delivery.
Ekurhuleni residents deserve a Metro that works for them, not one where services are delayed, complaints are ignored and basic infrastructure deteriorates while political campaigns take precedence.
The Freedom Front Plus will keep exercising oversight, holding leadership accountable and standing up for residents who are constantly let down by this miscarriage of governance.
