There is light at the end of the long, dark tunnel for consumers with outstanding or erroneous municipal accounts in the Matlosana Local Municipality.
The municipality that delivers services to Orkney, Stilfontein, Hartebeesfontein and Klerksdorp has decided to suspend the 70/30 policy for one month in order to enable consumers to get up to date with their unpaid bills, specifically those that are outstanding due to erroneous accounts that were issued.
Michal Groenewald, FF Plus leader in North West, says the party also negotiated the following on behalf of the Matlosana consumers:
"We want to emphasise that these arrangements will only apply until the end of May 2018 and that all accounts still outstanding at that time will be charged interest retrospective from July 2017 and then the normal procedures for debt collection will also apply.
The FF Plus also requested that all the tellers must be operative every day for the next two months and that an information and help desk must be set up to assist consumers who have queries and problems with their accounts," Groenewald says.
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